kshandra: Rachel Maddow looks skeptically at the camera. Text: "Rachel Does Not Approve Of This Bullshit." (Rachel - Does Not Approve)
[personal profile] kshandra
I get to the office this morning...and Jack in the Box has put the wrong sandwich in my bag.


Run out to the warehouse, inform my boss I am NOT doing this two days in a row, and drive back over.

To her credit (it pays to be a regular somewhere), the cashier started a fresh sandwich for me as soon as I pulled into the parking lot. (She'd actually tried to catch me before I left; I did remember hearing someone honking behind me, but I couldn't figure out why...) And when it was ready, she tossed a free dessert into the bag before sending me back on my way. Customer Service: you're doing it right.

Here's hoping that's all the wacky hijinks I'm due for today; I've got a movie to go to tonight...

(no subject)

Date: 2012-10-04 06:03 pm (UTC)
From: [identity profile] elynne.livejournal.com
*hug* Empathy. Yay for good customer service experience!

(no subject)

Date: 2012-10-04 08:02 pm (UTC)
From: [identity profile] teddywolf.livejournal.com
What she said.

(no subject)

Date: 2012-10-04 06:33 pm (UTC)
From: [identity profile] kevin-standlee.livejournal.com
Sorry you had that problem, but it's heartening to see that they're willing to apologize the way they did. I guess it's sad that I assume that bad and surly customer service is the default.
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